Accommodation

Terms and Conditions

• Booking Procedures

  How to Book

  The Conference Managers will forward your contact details, reservation and deposit to the hotel of your choice.

  Accommodation may be booked when you complete the online registration form on the registration page of this website. Alternatively, email your requirements to the Conference Managers who will be more than happy to assist.

  Changes to bookings

  Any required changes to your booking must be requested in writing to the Conference Managers by 30 working days prior to the Conference start date.

  Late bookings

  New bookings and changes to existing bookings requested within 30 working days prior to the Conference start date will be subject to hotel availability and rate increase.

• Cancellation Policy

  • Credit card details must be provided at the time of booking to guarantee the reservation.
  • Full amount of stay will be charged to the provided credit card 30 days prior to arrival.
  • Any cancellations including shorten stays made within 30 days of arrival or no show will incur a charge equivalent to the full duration of the stay.

• Check-in Procedure

  As per standard hotel policies and procedures delegates will be required to provide credit card details upon check-in.  This is to cover any incidental charges incurred during your stay and all remaining unpaid room nights.

  The hotel will place a hold on your credit card for an amount which covers all unpaid accommodation nights reserved plus a daily amount for incidental charges. Any money still held on your credit card by the hotel once you have settled your account and checked out will be released. If you will be settling your accommodation account and incidentals by cash you will still be asked to provide your credit card for guarantee at the time of check-in.

  If you will be settling your accommodation account by cash you will be asked to pre pay for your accommodation in full when you check-in plus a cash deposit to cover incidentals that may be incurred during your stay. Should you not utilise any incidentals during your stay the cash deposit, for incidentals only, will be refunded to you by the hotel upon check-out.

  Late Arrivals / No Shows

  Please indicate when you register, or notify the Conference Managers in writing, if you will arrive at your hotel after 1800 hours.  Failure to do so may result in your room being treated as a no-show and being released.

  Check in / check out times

  Check-in time for most hotels is 1500 hours and check-out time is 1000 hours.  Should you wish to guarantee your check-in before 1500 hours, you will need to pre-book and pay for the previous night.  If you wish to guarantee a late check-out you will need to book for the next night.

  These additional nights can be booked at the time of making your reservation. Alternatively, if you have already made your accommodation booking, you can request the additional nights by advising the Conference Managers in writing.